DATA PROTECTION
Basics
Dear Guest,
In the following we inform you about your rights in connection with the collection and processing of your personal data by us. This information is provided in accordance with Article 13 of the General Data Protection Regulation (GDPR).
We respect your privacy and strive to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All of your personal data will be processed on this basis.
By using our services and giving consent in the sense of this declaration, you confirm that you have reached the age of 14 and are able to give permissible consent, or that you have already received effective consent from your legal guardian or your guardian.
The person responsible for data processing is
Roman Moeller GmbH
Amundsenstrasse 5
1140 Vienna
Commercial register number: FN 400961z
For any inquiries regarding data protection, please contact:
Email address: office@chalet-moeller.at
Tel .: 01/4842163
Information in accordance with Art 13 GDPR
Your personal data, that is in particular
Your master data (last name, first name, address, email address, telephone and fax number, customer number)
the data on the type of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
personal preferences that you tell us, and
special categories of data such as allergies and intolerances
are required for our services.
This data is therefore stored, processed by us and, if necessary, passed on to third parties with whom we work to provide the most effective and best possible service for our customers - service providers in third countries can also act as contract processors, software and agency service providers belong -, transmitted.
We do not use profiling and automated decisions.
The legal bases for these data processing processes are
the fulfillment of our pre-contractual and contractual obligations to you,
consent obtained from you,
legal, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) as well as § 96 TKG and
our legitimate interests (e.g. improving our customer service, also in the area of ​​direct mail or safeguarding our own legal interests).
The duration of the storage is based on the duration of our business relationship, the consent you have given, and also on the statutory retention requirements and legal obligations that apply to us. We emphasize that in the case of regular cooperation for our best possible customer service, we endeavor to know your customer requests that have already been transmitted to us so well that we can continuously and permanently satisfy you.
Our websites
When you visit our website, your access data is automatically collected and saved. This access data can in particular include the page called up, the files viewed, the date and time of the call, the IP address of the user, data of the calling computer, in particular the browser and the operating system, as well as the amount of data and the notification of the successful call. This access data is used by us for internal statistical purposes in order to guarantee the security of our offer and to optimize the offer. If an illegal act is suspected, the access data is evaluated to preserve evidence.
If you contact us and provide your personal data, you consent to the transmission, storage and processing by us for the duration of this specific request. This applies in particular to your inquiries via emails that you send us. We need this data to process your request and in these cases also save your IP address for the purpose of preserving evidence. The storage takes place as long as this is necessary for the support of any additional or subsequent questions asked by you or us.
Newsletter
You are free to subscribe to our newsletter. The registration, for which you have to provide your e-mail address and name and give your consent to receive the newsletter, can only take effect when you confirm a link for registration that you will receive by e-mail. You can revoke your consent to the newsletter at any time. In every newsletter that you receive you will find all the information you need to unsubscribe from the newsletter. For more information about our newsletters, please contact us at office@chalet-moeller.at. We're here to help.
Copyrights - liability for links
The content of our website has been carefully created and checked several times, but we do not assume any liability for the topicality, correctness and completeness of the information provided. Claims for compensation for use or non-use of the information or for the use of incorrect or incomplete information are excluded. All offers are non-binding. We reserve the right to change, add to, or delete the offer or parts of it without prior notice or to temporarily or permanently discontinue the publication of the website. The content and programming of our website are protected by copyright and ancillary copyright. Any reproduction - including extracts - and public reproduction, in particular the copying of texts, graphics and photos, is prohibited without our prior written consent.
Transmission to third parties / obligations of contract processors
We may collect your personal data
within the company taking into account the permitted purposes of use,
to processors (e.g. for our electronic advertising in the form of newsletters) as well as to third parties who must be called in to provide the services you have requested, all of whom have committed themselves to complying with the applicable data protection standards . If compliance with European data protection standards is not possible - for example because standard contractual clauses, adequacy decisions or certifications are not guaranteed in a specific case - we will inform you in good time and also obtain the necessary consent from you. For further information please contact us at office@chalet-moeller.at.
Cookies and Tracking Services
We use cookies, which are small text elements that are used to store information in web browsers. Cookies are recognized the next time you visit our website and make a significant contribution to accelerating loading processes and making our offers more convenient for you to use. Your information, which is recognized and saved by cookies, is used to recognize you, but also to analyze your user behavior. They are stored on the server of the respective provider who, as a processor, has committed to complying with the applicable data protection standards.
After you have visited our website, cookies remain stored on your device, unless you refuse this from the outset or you do not actively delete cookies. The active deactivation of cookies can impair the functionality of our website for you. You can also prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.
You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being forwarded to Google and the processing of this data by Google by using the browser available on the google.com website. Download and install the plugin. However, the plug-in is only available for certain browser programs.
We also use third party content on our website in order to make our website as informative and convenient as possible for you. These include, for example, Google Maps, RSS feeds or Youtube. These third-party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third-party provider. In this regard, we refer to the data protection declarations of the respective providers.
Facebook social plug-ins
We use Facebook social plug-ins from the social network Facebook, operated by Facebook Ireland Limited, 4 Grand Canal Square Dublin 2, Ireland, and Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94303, USA. These plug-ins are buttons that Facebook uses to measure who visits our website. If the visitor is registered as a user on Facebook and logged in at the same time, further information is also stored by Facebook. For technical reasons, Facebook receives your IP address. We have no influence on the use of this data by Facebook. In this regard, we refer to Facebook's data protection declarations, in particular the information available under the following link:
There you will also find information on how to block Facebook social plug-ins with your browser.
right of providing information
If we process your personal data, you have the right to information about the processing purposes, the categories of personal data processed, the recipients of this personal data, storage duration, the rights you are entitled to, the origin of the personal data and the existence of automated decision-making.
Correction and deletion
You are entitled to request the correction of incorrect or incomplete personal data concerning you. You are entitled to request the deletion of personal data concerning you, provided that the processing of the data is not lawful and there are no legal obligations on our part to prevent the deletion.
Restriction of processing
You are entitled to request that the processing of your data be restricted.
Data portability
You are entitled to request the transfer of the data you have provided to us in a structured, common and machine-readable format. You have the right to have the personal data transmitted by us directly to a person responsible, insofar as this is technically feasible.
Contradiction
For reasons that arise from your particular situation, you are entitled at any time to object to the processing of personal data concerning you. If you raise an objection, we will no longer process personal data concerning you. You can object to the use of personal data concerning you for advertising purposes at any time.
To exercise your rights in relation to your data processed by us, please contact
office@chalet-moeller.at , Tel .: 01/4842163.
complaint
You have the right to lodge a complaint with the Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, +43 1 531 15-202525, email: dsb@dsb.gv.at if your data protection rights are violated.
miscellaneous
We have implemented organizational and technical protective measures, which we continuously evaluate and adjust if necessary, in order to protect your personal data stored and processed by us.
We reserve the right to change this data protection declaration at any time and to adapt it to new developments. The new version applies from the time it is made available on our website. The current version of the data protection declaration is available at any time on the website under Imprint / Data protection
The EU regulation on online dispute resolution in consumer affairs (No. 524/2013 ) has been in force since 9 January 2016. Disputes between consumers and retailers in connection with online sales contracts or online service contracts can be resolved via the following online platform. http://ec.europa.eu/consumers/odr/